Your artwork and source files
You retain ownership of artwork you create. Use reference images and source materials you have permission to use and respect their creators’ rights. Including a reference in a project does not change its original rights.
Local saving and compatibility
Documents are stored on your device and in downloaded project files. Keep backups of work you want to preserve. Browser/app data removal, changing devices, or losing files can make work unavailable. Pro does not include cloud storage or an unconditional artwork recovery service.
Import/export support has documented limits. PixelWall supports ICC color conversion and Lua scripts for sprite editing, with documented API and file-format limits. Review compatibility notes and retain original files.
Pro purchase and offline ownership
Pro costs $15 USD once, plus applicable taxes. It covers the listed GIF, sheet/atlas, game ZIP, and saved export-preset features. Drawing, scripting, editable native saves, and individual raster frame exports remain free.
A valid signed PW2 ownership license has no expiry and can unlock those features in a compatible downloaded or installed build without a subscription. Keep the private license and an app copy. The purchase is not a promise that the hosted service will operate indefinitely or that every future product will be included.
An existing valid PW1 recovery code requires one online conversion before it can verify offline. The license restores access, not artwork. It is a private bearer code.
Support and refunds
Contact contact@caplock.ai for support or a refund request. Support may verify ownership using purchase records. A full refund ends the associated entitlement. Online checks can remove local access after a refund or active dispute; an already downloaded non-expiring license cannot be instantly revoked on a disconnected device.
Nothing on this page limits rights that apply to your purchase under applicable law.
Availability and changes
Check the current pricing, compatibility, and export-format pages for the features included in this offer. Browser compatibility and distribution availability may change. Keep independent project backups and retained copies of app and license downloads.